Hotel Front Desk & Receptionist

Job Overview

Tullap Hotel & Hostels, Bole, is hiring a friendly front-desk receptionist to handle check-ins, check-outs, guest queries, and phone traffic. No degree required — customer service skills are what matter.

Key Responsibilities

• Greet and check in/out guests on the PMS system
• Handle phone, email, and walk-in guest queries with courtesy
• Manage daily room assignment, overbooking, and walk-in allocation
• Coordinate with housekeeping, security, and maintenance teams

Requirements & Qualifications

• Fluent Amharic; Afaan Oromoo and English a strong plus
• 1+ year guest-service, call-center, or retail counter experience
• Comfortable working rotating shifts including weekends
• Resident of Bole, Kirkos, or central Addis Ababa